Somewhat to my disappointment, I've realized that the vast majority of my website is now encapsulated in my CV, and so have replaced my old, stunningly dated pre-CSS website with this document. But if you're looking for my 1998-2008 photos or my small collection of recipes instead of information here, please help yourself.

Jofish Kaye, Ph.D

Mountain View, CA, USA
jofish-at-jofish.com, Resume; LinkedIn; Publications

I take a strategic research approach, using big data, qualitative exploration, and design, to direct and build innovation and product decisions by understanding users.

Professional Experience

October 2016-
September 2020

Principal Research Scientist, Mozilla, Mountain View, CA.
Emerging Technologies, Leadership Team
I designed an impactful, strategic Voice program spanning three teams, including a small but talented team (~8 people) that I managed building consumer voice products, notably Firefox Voice, an open source project providing a smart speaker in your browser, as well as an Android assistant. We published a ground-truth study of smart speaker usage (250k+ commands). We studied how users interact with audio and podcasts, including fieldwork in France and Germany, and developed a novel and robust method for evaluating text-to-speech voices. I improved research and strategy across the company, including running
  • Mozilla Research Grants: 55 grants to dozens of universities
  • Research Conference Sponsorship: including developing code of conduct and Accessibility Chair policies
  • ET Speaker Series: talks from some of the best minds in research.

  • I have a strong commitment to improving diversity. I serve on the ACM Diversity & Inclusion Council. As a D&I measure, I significantly improved Mozilla's processes for responding to employee harassment by trolls and other attackers.

    October 2012-September 2016

    Principal Research Scientist, Yahoo, Sunnyvale, CA.
    April 2016-September 2016. Membership team.
    Senior Research Scientist, Yahoo Labs, Sunnyvale, CA.
    October 2012-March 2016. HCI Group; Flickr.
    Close partnerships with business groups working on both mission-critical and longer-term research projects. Used big data (Hive, Splunk), qualitative methods, and strategic approaches. Publicly visible work includes:
  • Studied user attitudes to identity authentification and verification, including 2nd factor authentification and activity-driven challenges.
  • Data Narratives: explorations of practices and concerns around individual data sharing and safeguarding. (paper: Data Narratives)
  • Used surveys and big data to characterize personal image search practices and introduced changes to Flickr search code to improve experience (paper: 32 Days of Christmas)
  • Flickr: Studies of practices around photography and data sharing, tablet use (paper: Tablet Photography)
  • Studies of personalized news and television (paper: MyChannel)
  • Studied adblocking practices in US/Chinese populations (in press)
  • Used log data to show one particular ad had a -6% impact on retention and ad clicking; showed similar effect on other animated ads; demonstrated financial implications (in the $Ms) for front page display ad pricing (in press)
  • Redesign of help pages. Fieldwork with phone support operators. Demonstrated $xx000 monthly savings. Created Splunk dashboard of usage to improve company-wide downtime responses. (help.yahoo.com)
  • Multiple patents and patents pending
  • Spring 2014-
    May 2016

    General Chair, CHI 2016 Computer-Human Interaction Conference, San Jose, CA
    Co-chaired the major industry/academic HCI conference. 3800+ attendees.
  • Managed a ~$3M budget, 11+ paid staff, 114 organizing chairs, 222 Associate Paper Chairs, 100 Late-breaking Work Chairs, 546 sessions, 4000+ reviewers,
  • Organized high quality and diverse keynote speakers: Dayo Olopade, Kimberly Bryant, Sarah Guthals, Marissa Mayer, Terry Winograd, Alan Kay, Vishal Sikka and Salman Khan.
  • Made over 200 changes, including adding childcare, gender-neutral bathrooms, venture capitalist office hours, telepresence robots, streaming video.
  • 2012-2017

    Consulting Assistant Professor/Visiting Lecturer, Stanford University, Stanford, CA
    HCI Design Studio CS.247. Computer Science. Cotaught with John Tang (2014); Michael Bernstein, Katrina Alcorn, Jeremy Lyon, Julie Stanford, John Tang, Helena Roeber (2015). Intermediate HCI class.
    Designing Liberation Technologies.(2012, 2013) d.School. Co-taught with Terry Winograd, Joshua Cohen, and Zia Yusef. Iterative design and prototyping for Nairobi slum dwellers.
    Also coached Intro to HCI (2010-2012), Cross Cultural Design (2011)

    January 2009-
    September 2012

    Senior Research Scientist & Ethnographer, Nokia Research Center, Palo Alto, CA

    Innovation Design Experience Animation (IDEA) Group. I studied the use of mobile phones and other mobile technologies. Publicly visible work includes:
  • Studied lead iPad users. Themes include comfortable commuting, communal computing, and curation as creativity.
  • Studied videochat and communication technology use by families in the Bay Area, resulting in strategy change and launch of Sesame Street collaboration at StoryVisit.org.
  • Led development of a 2500+ Haitian household NFC-based clean water system.
  • Created and led the 3-year, 7-person development of Nokia Internet Pulse, nip.nokia.com, a mobile and wall-display Twitter visualization system, used at Nokia and Sesame Street to understand social media discussion of the company.
  • Built genderizer.com; showed women computer scientists write more papers than men
  • Led a study of corporate implications of hackers' and tinkerers' innovation practices
  • Helped develop Lenses, a novel interface for cellphones
  • Collaborations with Stanford, UC Berkeley, UC San Diego, UVA, ITU Copenhagen, Cambridge, Northumbria, and Mobile Life. Helped craft successful funding proposals for projects at Cornell, Drexel, Stanford, UC Berkeley, Georgia Tech, and Columbia
  • July 2006-
    December 2006

    Visiting Researcher, Microsoft Research Cambridge, UK.

    Computer Mediated Living Group. Projects: Whereabouts Clock, Ambient Ink, etc.

    Summer 2005

    Intern, Intel Corporation, Portland, OR.

    Domestic Design & Technology Research with Genevieve Bell. Bibliography of smart home research.

    Education

    August 2003-
    October 2008

    Ph.D, Information Science, Cornell University, Ithaca, NY

    Dissertation: The Epistemology and Evaluation of Experience-focused HCI
    Committee: Phoebe Sengers, Jeff Hancock, Michael Lynch and Kristina Höök
    Projects: Intimate Objects, Home Health Horoscopes, Academics' Archiving Practices

    September 1999-
    June 2001

    M.S. Media Arts & Sciences, MIT Media Lab, Cambridge, MA

    Thesis: Symbolic Olfactory Display
    Committee: Michael Hawley, Hiroshi Ishii, Marc Canter, Peter Brown
    Research: Olfactory information display; digital home and kitchen technologies.

    Fall 2000

    Resident Researcher, Media Lab Europe, Dublin.

    August 1995-
    January 1999

    B.S. Brain and Cognitive Sciences, MIT, Cambridge, MA

    Research: Smart kitchens, coffee machines.. Advisors: Steven Pinker, Michael Hawley
    Primary and secondary school education: London, Paris, Singapore & Tokyo.

    Professional Service

    Editor, Personal & Ubiquitous Computing 2012-present
    Judge, Responsible Computer Science Challenge
    Newcomers Chair, CHI 2019
    Industry Mentor, CHI 2018
    Conference Co-Chair, CHI 2016
    Vice-President at Large, ACM SIGCHI 2012-2015

    Co-Chair (with G. Hayes, UC Irvine): CHI 2013 Panels
    Co-Chair (with I. Schlovski, ICT Copenhagen): NordiCHI 2012 Workshops & Tutorials
    Local Program Chair: MobileHCI 2012
    Co-Chair (with A. Druin, U of Maryland): CHI 2012 Panels
    Co-Chair (with K. Höök, Mobile Life): MobileHCI 2011 Doctoral Consortium
    Co-Chair (with C. Satchell, U of Melbourne): CSCW 2011 Horizons
    Co-Chair (with L. Barkhaus, U of Glasgow): alt.chi 2008.
    Program Committees include: CSCW 2009-2012, MobileHCI 2011-12, CHI 2009-2010, OzCHI 2008, NordiCHI 2008-2010, DIS 2008-2010, Multimedia Visualization 2004, 2005.

    Conference Reviewing: CHI, DIS, CSCW, Ubicomp, SIGGRAPH, UIST, DUX, IEEE VR, Pervasive, Multimedia Visualization (M2Vis)

    Peer Reviewing: National Science Foundation, ToCHI, HCI, International Journal of Human-Computer Studies, International Journal of Technology and Human Interaction, IEEE Intelligent Systems, Social Psychology Quarterly

    Teaching and Advising

    I believe teaching is an important part of a reflective research practice, and I continue to integrate it into my work as a industrial researcher. I teach with an emphasis on rapid prototyping, user-centered approaches, iterative design processes, group work and reflective design. I encourage learning from group projects for real-world clients, such as local farmers and community outreach projects. I taught Stanford's CS247 Human Computer Interaction Studio in 2014 (with John Tang, 80 students) and 2015 (with six collaborators, 120 students). I co-taught Designing Liberation Technology in 2013 and coached multiple classes in design and cross-cultural work, all at Stanford. I have also judged various final class presentations and Masters projects at both Stanford and Berkeley, and been on the committee for Ph.D and masters students at CCA, Simon Fraser University and the University of Cape Town.

    Winter 2015

    Stanford University
    CS247 Human Computer Interaction Studio. With Michael Bernstein, John Tang, Julie Stanford, Helena Roeber, Jeremy Lyon, and Katrina Alcorn. 120 students. Visiting Lecturer.

    Spring 2014

    Stanford University
    CS247 Human Computer Interaction Studio. With John Tang, Microsoft Research. 80 students. Visiting Lecturer.

    Spring 2012

    Stanford University
    CS.379 Designing Liberation Technology. Consulting Assistant Professor.

    Spring 2008

    Cornell University
    INFO/COMM.345 Intro to Human Computer Interaction. Head TA.

    Fall 2007

    INFO/CS.130 Intro to Web Design & Programming. Head TA.

    Spring 2007

    INFO/CS.230 Intro Design & Programming for the Web. Joint Head TA.

    Spring 2006

    STS.356 Computing Culture. Joint Head TA.

    Fall 2005

    INFO/CS.130 Intro to Web Design & Programming. Head Teaching TA.

    January 2001

    Massachusetts Institute of Technology
    Everything You Always Wanted To Know About Smell But Were Afraid To Ask, IAP Seminar

    Skills & Activities

    Technical skills: Python, Splunk, Hive, prototyping analog & digital electronics, Unix, etc.
    Languages: Rusty conversational French and even rustier intermediate Japanese.
    Theater: Extensive performances, master-classes and directing of improv, actor-created & scripted theatre.
    MIT Mystery Hunt 2003 - The Matrix: Joint creator of world's largest treasure hunt.


    Publications

    Google Scholar calculates that my work has been cited 3000+ times and my h-index is 26; the Association for Computing Machinery states my papers have been downloaded over 5700 times in the last 12 months, and cumulatively over 46,000 times. In addition to serving as a contribution to the scientific commons, they also provide a mechanism for me to talk publicly about the work I've done that would otherwise be covered by an NDA.

    This particular list is automatically generated from the ACM and includes 76 papers. There are more not indexed here. It is... incredibly ugly. I'm sorry. Still, the links are supposed to work if you click through. Maybe that's useful.