Somewhat to my disappointment, I've realized that the vast
majority of my website is now encapsulated in my CV, and so have
replaced my old, stunningly dated pre-CSS
website with this document. But if you're looking for my 1998 to 2008 photos or
my small collection of recipes
instead of information here, please help yourself.
Jofish Kaye, Ph.D | |
Mountain View, CA, USA jofish-at-jofish.com, Resume; LinkedIn; Publications; Mastodon |
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I take a strategic, multi-method, research-informed approach to grow, coach, and direct teams to make user-driven new products. |
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Professional Experience |
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June 2023-
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Principal Design Research & Strategy Scientist, Wells Fargo, Strategic Design & Innovation, Palo Alto, CA.
Research and Behavioral Science I work with a team of researchers, strategists, and designers to support innovation needs of teams across Wells Fargo. |
December 2020-
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Senior Director of Interaction Design & User Research, Carelon Health Platforms, Elevance Health, Palo Alto, CA.
Interaction Design & User Research I head two teams, Interaction Design and User Research, as part of Carelon Health Platforms, formerly anthem.ai, part of the Anthem Blue Cross/Blue Shield insurance organizations. We build, test, and deploy new interfaces for AI-powered medical products for physicians, clinicians, and administrators, collaborating with product management, data science, and engineering teams to build impactful tools to empower doctors and clinical staff to operate at the top of their licenses. |
October 2016-
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Principal Research Scientist, Mozilla,
Mountain View, CA.
Emerging Technologies, Leadership Team I designed an impactful, strategic Voice program spanning three teams, including a small but talented team (~8 people) that I managed building consumer voice products, notably Firefox Voice, an open source project providing a smart speaker in your browser, as well as an Android assistant. We published a ground-truth study of smart speaker usage (250k+ commands). We studied how users interact with audio and podcasts, including fieldwork in France and Germany, and developed a novel and robust method for evaluating text-to-speech voices. I improved research and strategy across the company, including running I have a strong commitment to improving diversity. I serve on the ACM Diversity & Inclusion Council. As a D&I measure, I significantly improved Mozilla's processes for responding to employee harassment by trolls and other attackers. |
October 2012-September 2016 |
Principal Research Scientist, Yahoo,
Sunnyvale, CA. April 2016-September 2016. Membership team. Senior Research Scientist, Yahoo Labs, Sunnyvale, CA. October 2012-March 2016. HCI Group; Flickr. Close partnerships with business groups working on both mission-critical and longer-term research projects. Used big data (Hive, Splunk), qualitative methods, and strategic approaches. Publicly visible work includes: |
Spring 2014- |
General Chair, CHI 2016 Computer-Human Interaction Conference, San Jose, CA Co-chaired the major industry/academic HCI conference. 3800+ attendees. |
2012-2017 |
Consulting Assistant Professor/Visiting Lecturer, Stanford
University, Stanford, CA HCI Design Studio CS.247. Computer Science. Cotaught with John Tang (2014); Michael Bernstein, Katrina Alcorn, Jeremy Lyon, Julie Stanford, John Tang, Helena Roeber (2015). Intermediate HCI class. Designing Liberation Technologies.(2012, 2013) d.School. Co-taught with Terry Winograd, Joshua Cohen, and Zia Yusef. Iterative design and prototyping for Nairobi slum dwellers. Also coached Intro to HCI (2010-2012), Cross Cultural Design (2011) |
January 2009-
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Senior Research Scientist & Ethnographer, Nokia Research Center, Palo Alto, CAInnovation Design Experience Animation (IDEA) Group. I studied the use of mobile phones and other mobile technologies. Publicly visible work includes: |
July 2006-
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Visiting Researcher, Microsoft Research Cambridge, UK.Computer Mediated Living Group. Projects: Whereabouts Clock, Ambient Ink, etc. |
Summer 2005 |
Intern, Intel Corporation, Portland, OR.Domestic Design & Technology Research with Genevieve Bell. Bibliography of smart home research. |
Education |
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August 2003-
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Ph.D, Information Science, Cornell University, Ithaca, NYDissertation: The Epistemology and Evaluation of Experience-focused HCICommittee: Phoebe Sengers, Jeff Hancock, Michael Lynch and Kristina Hook Projects: Intimate Objects, Home Health Horoscopes, Academics' Archiving Practices |
September 1999-
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M.S. Media Arts & Sciences, MIT Media Lab, Cambridge, MAThesis: Symbolic Olfactory DisplayCommittee: Michael Hawley, Hiroshi Ishii, Marc Canter, Peter Brown Research: Olfactory information display; digital home and kitchen technologies. |
Fall 2000 |
Resident Researcher, Media Lab Europe, Dublin. |
August 1995-
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B.S. Brain and Cognitive Sciences, MIT, Cambridge, MAResearch: Smart kitchens, coffee machines.. Advisors: Steven Pinker, Michael HawleyPrimary and secondary school education: London, Paris, Singapore & Tokyo. |
Editor, Personal & Ubiquitous Computing 2012-present Judge, Responsible Computer Science Challenge ACM SIG Governing Board Representative, ACM Diversity & Inclusion Council 2019-2021 Workshops Chair, CHI 2021 Newcomers Chair, CHI 2019 Industry Mentor, CHI 2018 Conference Chair, CHI 2016 Vice-President at Large, ACM SIGCHI 2012-2015 Co-Chair (with G. Hayes, UC Irvine): CHI 2013 Panels Co-Chair (with I. Schlovski, ICT Copenhagen): NordiCHI 2012 Workshops & Tutorials Local Program Chair: MobileHCI 2012 Co-Chair (with A. Druin, U of Maryland): CHI 2012 Panels Co-Chair (with K. Höök, Mobile Life): MobileHCI 2011 Doctoral Consortium Co-Chair (with C. Satchell, U of Melbourne): CSCW 2011 Horizons Co-Chair (with L. Barkhaus, U of Glasgow): alt.chi 2008. Program Committees include: CSCW 2009-2012, MobileHCI 2011-12, CHI 2009-2010, OzCHI 2008, NordiCHI 2008-2010, DIS 2008-2010, Multimedia Visualization 2004, 2005. Conference Reviewing: CHI, DIS, CSCW, Ubicomp,
SIGGRAPH, UIST, DUX, IEEE VR, Pervasive, Multimedia
Visualization (M2Vis) |
I believe teaching is an
important part of a reflective research practice, and I
continue to integrate it into my work as a industrial
researcher. I teach with an emphasis on rapid prototyping,
user-centered approaches, iterative design processes, group
work and reflective design. I encourage learning from group
projects for real-world clients, such as local farmers and
community outreach projects. I taught Stanford's CS247 Human
Computer Interaction Studio in 2014 (with John Tang, 80 students) and
2015 (with six collaborators, 120 students). I
co-taught Designing Liberation Technology in 2013 and
coached
multiple classes in design and cross-cultural work, all at
Stanford. I have also judged
various final class presentations and Masters projects at
both Stanford and Berkeley, and been on the committee for
Ph.D and masters students at CU Boulder, California College of the Arts, Simon Fraser University
and the University of Cape Town.
Winter 2015Stanford University, Computer ScienceCS247 Human Computer Interaction Studio. With Michael Bernstein, John Tang, Julie Stanford, Helena Roeber, Jeremy Lyon, and Katrina Alcorn. 120 students. Visiting Lecturer. Spring 2014Stanford University, Computer ScienceCS247 Human Computer Interaction Studio. With John Tang, Microsoft Research. 80 students. Visiting Lecturer. Spring 2012Stanford University, d.SchoolCS.379 Designing Liberation Technology. Consulting Assistant Professor. Spring 2008Cornell University, Information ScienceINFO/COMM.345 Intro to Human Computer Interaction. Head TA. Fall 2007INFO/CS.130 Intro to Web Design & Programming. Head TA.Spring 2007INFO/CS.230 Intro Design & Programming for the Web. Joint Head TA.Spring 2006STS.356 Computing Culture. Joint Head TA.Fall 2005INFO/CS.130 Intro to Web Design & Programming. Head Teaching TA.January 2001Massachusetts Institute of Technology, IAP SeminarEverything You Always Wanted To Know About Smell But Were Afraid To Ask |
Google Scholar calculates that my work has been cited 4500+ times and my h-index is 34; in their list of my papers, the Association for Computing Machinery states my papers are downloaded from them roughly 10,000 times a year, and cumulatively over 65,000 times. In addition to serving as a contribution to the scientific commons, they also provide a mechanism for me to talk publicly about the work I've done that would otherwise be covered by an NDA.